We believe it's not what we think, but what others say about us that matters
Carewatch (East Surrey) is a long, well-established, high quality local home care provider who helps people manage their day-to-day lifestyle in their own homes in the way they choose.
This can include assisting with recovery from hospital, helping those who have a physical or learning disability, dementia or mental health issues.
Carewatch East Surrey has over 15 years' experience in providing quality care services to people in the East Surrey area, is under licence to Carewatch Care Services, the UK's leading franchise provider of home based support and is personally directed and managed from its offices in Beare Green, Surrey. Maintaining a trusted service is aided by regular Carewatch Care Services audits and inspections from the industry's Care Quality Commission (CQC) regulators.
- In our latest customer satisfaction survey 95% of our customers said we provide a good or very good service
- The Care Quality Commission rated our Company, its care delivery, recruitment and training of its staff the highest 3* excellent accolade as reported in the latest inspection report where they used the rating scheme
- Staff's dedication has been nominated by their customers for recognition at the Surrey Care Awards, including winning the Beyond the Call of Duty award
- We recognise the importance of involving our staff in the business's development and are accredited by Investors in People
- Our robust processes comply with ISO 9002.
- We are a member of the United Kingdom Homecare Association (UKHCA)
We are proud of the fact that as one of the largest home care providers in Surrey we are familiar with the needs and aspirations of the residents of Surrey and employ staff living in this area. Our reputation for good quality, safe care and our ability to be able to respond to a wide range of our customer's needs without compromising lifestyle and personal choice is why our customers, their families and friends are happy to recommend and choose our services.
If you'd like us to visit to discuss how we can help or you if you'd simply like to talk things over please contact us.