15 September 2020
Brockwood Medical Practice recently introduced their new website. As part of the same transition, from Monday 14th September 2020, they are requesting that all or most patient requests are submitted online, through the website, rather than by phone. This will allow them to consolidate their resources into a single triage system that is not only more efficient, but clinically more consistent, providing their patients with better and faster service.
If you are unable to use the online system at any time for any reason, simply ring the surgery as you would in the past.
All clinical requests made online will be triaged on the day by a GP who will make a clinical decision as to the most appropriate course of action (i.e. surgery visit, telephone/video consultation, see a nurse, etc.), rather than leaving it to reception staff.
This is the new website link: