Volunteering for Olympics

Surrey Police are seeking volunteers as set out below, to help with the two days of the cycle race, the torch relay and at least, for a major event in Stoke Park, Guildford. The maximum is four days plus a days training of which the volunteer must commit for at least three days. 

Application forms can be obtained via Bob Bartlett  email: 938@938.me.uk  , which will go to County Hall for vetting. 

A uniform will be issued: baseball cap, cerise and pink jacket and combat trousers!

For further information about Volunteering, please read more below: 

Volunteer Opportunities - Olympics 2012

 

In collaboration with Surrey County Council, we are looking for volunteers to join the 'Surrey Ambassadors' team over the Olympic period. Ambassadors are being appointed to help to give visiting spectators a really good experience of Surrey, by 'meeting and greeting' people, guiding them to events and local places of interest, answering questions and generally making people feel welcome.   

We need volunteers who have specific local knowledge in locations along the route of the cycling events and the Torch Relay. More details will be available later, but the key locations are likely to be Dorking, Egham, Esher, Godalming, Godstone, Guildford, Leatherhead, Redhill, Reigate, Shere, Weybridge and Woking.

 

To take on this important role you must be an excellent communicator, enthusiastic, supportive and reliable. As the friendly face of Surrey, you need to be approachable, open minded and patient, as well as physically fit and confident. You will need a good knowledge of your local area so that you can talk knowledgably about places of interest and landmarks. If you are fluent in a second language that would be very useful, but not essential.

Ambassadors are expected to conduct themselves with dignity and good behaviour at all times, to be able to operate independently (although support will be available) and use their initiative to respond to the needs of the visitors and spectators.

 

Volunteers will need to be available on all of the following dates: 20, 28, 29 July and 1 August. A uniform will be provided and must be worn, and there will be a day's training in the weeks leading up to the Olympics.

At the moment we are just looking for expressions of interest. Once you have registered interest you will receive an application form and further information. Applications will be 'sifted', and applicants who meet all the criteria will be invited for a short interview.

 

For more detailed information about the roles and their requirements, please see below:

 

Surrey Ambassadors

Role Description-General

 

Role Purpose: 

Surrey will be hosting four major Olympic events during the London 2012 Games and we are looking for local volunteers who are passionate about their area to welcome visitors during these events. Surrey Ambassadors will play a crucial role in the success of the Olympic events in Surrey by providing a warm welcome to visitors and sharing a passion and personal knowledge of their local area with visitors who come to watch the Olympic events.

 

Role scope:

  As a Surrey Ambassador you will:

  •          Provide a visible and friendly welcome to visitors and locals
  •          Provide excellent local knowledge of attractions and services.
  •          Give directions to visitors and locals
  •          Inspire visitors to explore and enjoy Surrey
  •          Make sure you are dressed at all times in the correct Surrey Ambassador uniform
  •          Make yourself aware of security concerns and other risks that may exist surrounding               Olympic events and know how to report any observed possible threats
  •         Consistently follow all Surrey Ambassadors policies and procedures
  •          Be responsible for your own health, safety and welfare at all times

  Role Requirements:

 

  • Passion, enthusiasm and pride for the area you live in that easily rubs off on everyone else
  • Ability to commit to 3 days of 6 hours volunteering on any of these days: 20 July, 28 July, 29 July, 1 August
  • First class communication skills, and good command of spoken English including the ability to make oneself easily understood
  • Resilience and able to multi-task in a changing environment with a drive to achieve the best visitor experience, overcoming obstacles to success
  • Good time management and organisational skills
  • Passion for excellence in customer service
  • Proactive approach and the ability to think and act on your own initiative with minimal supervision

Surrey Ambassadors

Role Description-Language:

 

Role Purpose: 

Surrey will be hosting four major Olympic events during the London 2012 Games and we are looking for local volunteers who are passionate about their area to welcome visitors during these events. Surrey Language Ambassadors will play a crucial role in the success of the Olympic events in Surrey by giving overseas visitors a particularly warm welcome by being able to talk to them in their own language

 

Role scope: 

As a Surrey Language Ambassador you will:

 

  • Assist in answering visitor queries in languages, other than English over the telephone or 'face to face' communication
  • Provide a visible and friendly welcome to visitors and locals
  • Provide excellent local knowledge of attractions and services.
  • Give directions to visitors and locals
  • Inspire visitors to explore and enjoy Surrey
  • Make sure you are dressed at all times in the correct Surrey Ambassador uniform
  • Make yourself aware of security concerns and other risks that may exist surrounding Olympic events and know how to report any observed possible threats
  • Consistently follow all Surrey Ambassadors policies and procedures
  • Be responsible for your own health, safety and welfare at all times

 

Role Requirements:

  • Passion, enthusiasm and pride for the area you live in that easily rubs off on everyone else
  • Ability to commit to 3 days of 6 hours volunteering on any of these days: 20 July, 28 July, 29 July, 1 August
  • First class communication skills, and good command of spoken English including the ability to make oneself easily understood
  • Resilience and able to multi-task in a changing environment with a drive to achieve the best visitor experience, overcoming obstacles to success
  • Good time management and organisational skills
  • Passion for excellence in customer service
  • Proactive approach and the ability to think and act on your own initiative with minimal supervision

 

 

Surrey Ambassadors

Role Description-Team Leader

 

Role Purpose: 

 

Surrey will be hosting four major Olympic events during the London 2012 Games and we are looking for local volunteers who are passionate about their area to welcome visitors during these events. Surrey Ambassadors will play a crucial role in the success of the Olympic events in Surrey by providing a warm welcome to visitors and sharing a passion and personal knowledge of their local area with visitors who come to watch the Olympic events. 

Role scope

 

As a team leader you will:

 

  • Deliver an outstanding visitor welcome by coordinating a team of ambassadors and communicating information to visitors in a friendly and timely manner
  • Be the main point of contact for their specified area and will ensure the smooth running of the Surrey Ambassador scheme within their area
  • Be responsible for communicating information to their team of Ambassadors and making sure they are all dressed in the correct uniform and delivering excellent customer service
  • Make yourself aware of security concerns and other risks that may exist surrounding Olympic events and will know how to report any observed possible threats
  • Consistently follow all Surrey Ambassadors policies and procedures
  • Be responsible for your own health, safety and welfare at all time

 Role Requirements:

  • Passion, enthusiasm and pride for the area you live in that easily rubs off on everyone else
  • Ability to commit to 3 days of 6 hours volunteering on any of these days: 20 July, 28 July, 29 July, 1 August
  • Ability to lead, organise, support and motivate a team
  • First class communication skills, and good command of spoken English including the ability to make oneself easily understood
  • Resilience and able to multi-task in a changing environment with a drive to achieve the best visitor experience, overcoming obstacles to success
  • Good time management and organisational skills
  • Passion for excellence in customer service