Brockwood Medical Practice
BROCKWOOD MEDICAL PRACTICE
Tanners Meadow, Brockham, Betchworth, Surrey RH3
Tel: 01737 843259
Rusper Road, Newdigate, Surrey RH5 5BE
Tel: 01306 631242
NORTH HOLMWOOD SURGERY
1 Bentsbrook Close, North Holmwood, Surrey RH5 4HY 01306
For emergencies when the practice is closed, please call NHS on
We are a training practice and offer a wide variety of services in
a modern and friendly environment.
|Dr Jonathan D Richards
||MB, BS (London 1986), DRCOG, MRCGP, DPD
|Dr Justin Thompson
||MB, BS (Nottingham 1985), B.Med. Sci, MRCGP, DCH
|Dr Robin Gupta
||MBBS (London 2002), MRCP, MRCGP, DFSRH
|Dr Lucy E Rawson
||BSc, MB, BS (London 1989), DRCOG, DCH, MRCGP
|Dr Tamsin A Sevenoaks
||MB, BS (London 1989), DFFP, RCOG
|Surgery Opening Hours
|Monday, Tuesday, Thursday and Friday
||8.00am to 6.30pm
||8.00am to 5.00pm
|Monday, Wednesday, Thursday and Friday
||8.00am to 6.30pm
||8.00am to 5.00pm
|Mon, Tues, Weds, Fri
||8.00am to 6.30pm
||8.00am til 4.00pm
Our Primary Health Care Team
When one of our five partners is on leave their duties will be
covered by the remaining partners or one of our six salaried
Surgery Manager ( Brockham)
Sue is responsible for the day to day running of the surgeries and
Julie Hampshire has advanced clinical nurse skills and can
therefore offer an alternative to the doctors as a first point of
contact for patients. She can manage minor illnesses, infections,
injuries, chronic conditions (like diabetes and asthma), health
education and family planning. Julie can be seen within booked
routine or same day emergency appointments.
Amanda Oakes-Smith, Jane Ferguson, Sheena Jenkins, Sue Lopez and
Polly James are available by appointment for general advice and
routine procedures. They offer appointments for well man, well
woman (including cervical smears), immunisations, travel
vaccinations and advice, family planning, HRT, warfarin monitoring,
diabetes, asthma, coronary heart disease monitoring, diet, weight
counselling and hypertension.
Pauline Fowler (at Brockham) and Sue Druce (at Newdigate)
and Polly James (at North Holmwood) offer appointments to take
blood, blood pressures and ECGs, smoking cessation and new patient
Our district nursing team offers care for the house-bound in their
The Health Visitor team can be contacted between 9am and
5pm from Monday to Friday on 01306 743341. They are available to
give advice and support to families with young children. We aslo
run baby clinics at all the surgeries.
Our midwifery team provide help and advice throughout the
pregnancy and postnatal period.
Our receptionists will assist you to make the best use of
the services available.
We are pleased to accept any new patients living within our
practice area. We cover an area with boundaries including parts of
Reigate and Dorking in the north, extending to Capel, Rusper,
Faygate, Ifield and Charlwood in the south. We therefore include
North and South Holmwood, Beare Green, Newdigate, Betchworth, Leigh
and Norwood Hill. Please check with either surgery if you are
unsure whether your address is included. We register patients
either at the Newdigate or the Brockham surgery depending on their
address. All new patients are requested to attend for an initial
health check with the practice nurse.
You may request to be registered with a particular GP, but this
does not affect the service we provide for you. We do not choice to
only their registered GP, which means patients can choose to see
any of our doctors and may even choose to see different doctors for
Consultations with the doctors and nurses are always by
appointment only. Appointments can be made by telephoning Brockham
surgery on 01737 843259 or Newdigate surgery on 01306 631242 or
North Holmwood surgery on 01306 885802. Patients with urgent
medical problems will always be seen the same day by the duty
doctor. We cannot offer appointments the same day for patients for
social convenience. As you are in the best position to make an
initial judgement, please let our receptionist know if you feel
that your medical problem means that you need to be seen the same
day. If you are unable to keep your appointment please let us know
so that we can offer it to someone else.
If you need some advice from the doctor over the
telephone then please speak to reception who will take your details
and nature of the query for the doctor to call you back.
A doctor is available 24 hours a day to help you. If the
surgery is closed telephone NHS 111 and your call will be
transferred to the out-of-hours service.
Other than in an emergency, please request your home
visit before 10.30am. If at all possible please make every effort
to attend the surgery, as our practice covers a large area and the
doctor can see several patients in the time it takes for one visit.
Home visits are only available for the house-bound or those too ill
to attend surgery.
You can request your repeat prescription online or in
writing to any of the surgeries. SystemOnline is our online
facility that allows you to securely order repeat medication, view,
book and cancel routine doctor's appointments from home, work or on
the move - wherever you can connect to the internet - 24 hours a
day. Before you can start using SystemOnline you will need to be
provided with a unique login username and password which you can
obtain by contacting your surgery.
Results are sent back to the GP/Nurse for review. A large
number of these tests require NO ACTION (as many are for monitoring
purposes only). To reduce the number of calls patients have to make
to the surgery to enquire about their results, the Practice will
ONLY contact those patiensts whose results require some form of
ACTION. If the results require NO ACTION then the Practice will not
contact the patient. Patients can request a copy of their results
for self-montoring purposes, in writing, in person at the surgery
or through our generic email address:
SDCCG.BrockwoodMedicalPractice@nhs.net stating which surgery they
wish to collect the results from.
Samples You will have been given either a
bottle with a white or red lid - this is for urine samples only or
a bottle with a blue lid - this is a general bottle for stool or
sputum. Urine, sputum and stool samples should be brought in a
clearly labelled bottle with your name, date of birth, date and
time of sample before 13.00. They are then collected and taken to
the laboratory at East Surrey Hospital.
Your medical records are held in strictest confidence.
Information is only passed on with your consent, within the
confines of the NHS, by law, or in the public interest. The
practice is computerised and all details of your medical records
are kept on computer. These are strictly confidential and the
practice is registered with the Data Protection Act
Freedom Of Information - Publication Scheme
The Freedom of Information Act 2000 obliges the practice
to produce a Publication Scheme. A Publication Scheme is a guide to
the classes of information the practice intends to routinely make
available. This scheme is available from reception.
All of our surgeries have easy access for disabled
patients and all our consulting rooms are on the ground floor. All
our surgeries have toilets specially designed for disabled
The practice has been accredited since August 1997 as
being suitable for the training of those doctors intending to
become general practitioners. This means that the practice and
doctors have had to achieve a number of standards which have been
assessed by the GP Deanery for Kent, Surrey and Sussex, acting on
behalf of The Joint Committee for Postgraduate Training in General
Practice. Dr Richards and Dr Rawson are approved trainers.
Information About GP Registrars
Doctors training to become GPs are called GP
The GP Registrar is a fully qualified doctor who is likely to
have a lot of experience of hospital medicine.
Any doctor who wishes to become a GP must undergo specific
training. Usually this training takes three years, including one
year in general practice and four six-month sessions in different
specialities at the local hospital.
You can expect to receive from the GP Registrar the same quality
of service you would receive from your own GP.
In order for the GP Registrars to successfully complete their
training, they need to be assessed on their consulting skills. This
is done by the appointed assessors viewing a video of the
Registrar's consultations. You may be asked for your permission to
have your consultation recorded in this way. If you agree, you will
need to give your written permission. You will be offered a consent
form, available at reception. If the doctor appears to be recording
your consultation and you have not signed a consent form, then you
should indicate this to him or her immediately. The recording will
be used for educational purposes only. Further information about
this process, and the confidentiality of it, can be obtained from
the reception staff.
To ensure that the practice continues to meet the standards for
training in the KSS Deanery, the practice and the doctors will be
subject to regular inspection visits (normally every three years).
At this inspection another doctor will assess the quality of the
patients records. If you do not want your own record to be
available for inspection then please inform the practice of your
wishes and they will be respected. Please ask any member of the
reception staff for further information if needed.
If you wish to make any comments about our service then
please approach either one of the doctors or the manager. We have a
practice-based complaints system, so if you want to make a
complaint then please put it in writing and we will reply promptly.
We wish to continue to improve the service we offer, so we are
always pleased to hear your views.
Clinics & Services
Asthma & COPD Clinic - we offer appointments with
our asthma specialist nurses for monitoring symptom control and
medication together with support and advice on management according
to individual needs. All asthma patients are advised to see the
practice nurse for an annual review.
Blood - if your doctor or nurse has requested you have
a blood test, we run a clinic every morning. We offer the first
appointment to those patients who are having fasting bloods.
Fasting bloods mean you cannot eat or drink, except plenty of
water, for 12 hours before your blood test. If you do, then this
could produce an inaccurate result necessitating a retest. All
blood samples are taken in the morning so that they can be
collected at 13.00 an taken to the laboratory at East Surrey
Hospital - this is also the case for urine, stool and sputum
Counselling - we offer in-house counselling services at
Brockham and North Holmwood surgeries.
Diabetes - It is important to monitor the progress of
diabetes to reduce the risk of complications to your health. We
offer regular reviews and check-ups to monitor blood glucose,
kidney function, blood fats, weight, leg and foot assessment, eye
assessment and lifestyle issues.
Antenatal - we offer an early five to six week
appointment to discuss your care options and choices for delivery.
If you choose to have your baby at East Surrey Hospital you are
offered a first booking appointment. Routine follow-up appointments
with a midwife from East Surrey Hospital are by appointment for all
patients regardless of where you have chosen to have your baby.
Postnatal - All new others and babies are seen
post-delivery at home by the midwife. We also offer a 10 day
postnatal check-up for mother and baby with a doctor, We will
contact you to make this appointment for you to come into the
surgery approximately 10 days following delivery. If you have had a
caesarean birth, we will organise a home visit.
Baby Clinic - we offer an eigth week baby check, first
immunisations and a general advice clinic with the health visitor
at each surgery, all by appointment. Please bring your child's red
book with you. Sue Start Children's Centre, Dorking Nursery School,
West Street, Dorking, telephone 01306 882397 also provides a range
of services for families in the Dorking area. For general telephone
advice, contact the Health Visitor 0-19 Team on 01306 743341. For
an appointment to see a health visitor for general child health on
a Tuesday at the Medwyn Centre or Rural Playlink Centre at St
John's School ring 01306 748901.
Family Planning - we provide a full range of family
planning. Our practice nurses are trained in family planning and
see patients by appointment. Dr Tamsin Sevenoaks is a specialist in
family planning and in her clinic fits and removes coils and
Minor Surgery - Many minor operarions are easily and
more conveniently performed at hte surgery by Dr Richards and Dr
Thompson who have undergone training to perform more advacned minor
Physiotherapy - we offer a Physiotherapy clinic on a
Friday at Brockham surgery for patients who have been referred to
see a Physiotherapist.
Travel clinic - advice for travellers is provided by
the practice nurses who are specially trained. They can
provide all vaccinations including yellow fever.
Healthcare Assistants - our Healthcare Assistants offer
daily appointments for blood tests, Warfarin (INR) checking, blood
pressure monitoring, ECG's, minor dressings, suture removal,
smoking cessation, and new patient health checks. They offer
appointments late morning-early afternoon for blood pressure
monitoring and ECG's.
Dorking Healthcare was formed in 2005 with the aim of providing
high quality, timely Consultant led outpatient services for the
patients of the practices in the Dorking area. It only operates NHS
contracts for these services. The organisation was set up to manage
the financial risk of running medical services (e.g. insurance,
equipment and premises costs) and to invest in service
developments. Each of the Partners of Dorking Healthcare has an
equal financial interest in the partnership. Below is a list of the
current Partners of Dorking Healthcare:
|Brockwood Medical Practice
||Drs Jonathan Richards, Justin Thompson, Lucy Rawson, Tamsin
Sevenoaks, and Robin Gupta
|Leith Hill Practice
||Drs Graham Blockey, Stephen Jeffries, Juliet Bower and Louise
|Dorking Medical Practice
||Drs Muna Qureshi and Andre Beattie
||Drs Chris Monella, Louise Tomei, Stewart Tomlinson, Raj Sekhon
and Anne-Marie Quirk
||Michael Arnaud (Business Manager)
Self Treatment of Common Illnesses and
Many common aches and pains can be simply treated at home
without the need to consult a doctor.
Ear wax can often be cleared by lubricating the affected ear
( s) with 1-2 drops of olive oil once or twice a day for a week. If
this does not work, please make an appointment to see a nurse to
have your ears checked and possibly syringed.
Back pain causes 13 million working days to be lost in Britain
each year. The spine supports the whole weight of the upper body so
it is understandable that it sometimes goes wrong.
Because of the complex nature of the spine it is advisable to
consult your doctor if back pain persists for more than a few days.
If, as is usual, the pain has been caused by abuse ie lifting too
heavy weights etc, be sensible and take things easy. Take care to
sit as upright as possible with a support for the small of the
Take aspirin or paracetamol which will not only relieve the pain
but will help to relieve inflammation. Your doctor may well
prescribe stronger drugs, heat treatment, gentle exercise or some
kind of supportive corset. Aspirin should not be given to children
under 16 years of age.
Apply large quantities of cold water to the affected area as
soon as possible and maintain this until the pain subsides. This
may take as long as 15 minutes! If the skin is unbroken but
blistered, apply a loose, dry dressing.
If the burn is larger than four or five inches in diameter or if
the skin is broken, consult your doctor as soon as possible.
Even in this day and age there is still no magic cure for the
common cold. Go to bed, take plenty of drinks. If you have a
headache or are feverish, take aspirin or paracetamol. Do not
bother to take antibiotics as these will have no effect! Aspirin
should not be given to children under 16 years of age.
In an adult, diarrhoea is usually caused by a viral infection
and is therefore unable to be treated directly. The symptoms can
usually be eased by the traditional kaolin and morphine mixture or
by medicines containing codeine.
Holiday diarrhoea is often due to bacteria. Again, kaolin and
morphine can be taken.
Consult a doctor if the symptoms persist for more than a few
Diarrhoea in very young children and babies need careful
attention. Most babies have loose bowel action during their first
six month due to their predominantly liquid diet. Sudden bouts of
unusually watery diarrhoea should be treated by taking the baby off
solids and feeding them a cooled solution of boiled water with a
teaspoon of sugar and half a teaspoon of salt to the pint. If the
symptoms persist for more than 24 hours, or are accompanied by
vomiting or weakness, consult a doctor.
Sit in a chair, lean forward with your mouth open, and pinch
your nose just below the bone for approximately 10 minutes, by
which time the bleeding should have stopped. Avoid hot drinks or
hot food for 24 hours. If the symptoms persist, consult your
Minor Cuts And Grazes
Wash the wound thoroughly with water and a little soap. To
stop bleeding apply a clean handkerchief or dressing firmly to the
wound for about five minutes. Cover with a clean dry dressing.
Treat as for other burns with cold water to remove the heat.
Calamine lotion will relieve the irritation whilst paracetamol will
also help. Children are particularly susceptible to sunburn and
great care should be taken to avoid over-exposure to the harmful
effects of the sun.
Insect Bites And Stings
Antihistamine tablets can be obtained from the chemist
without prescription and will usually relieve most syptoms. Note:
bee stings should be scraped away rather than plucked in order to
avoid squeezing the contents of the venom sac into the wound.
The Family Medicine Chest
Here is a list of useful medicines and dressings with a
description of their uses. All are quite cheap and worth stocking
at home in readiness for minor illnesses. Keep them in a box or
cupboard with a lock - or store them well out of reach of
Soluble Aspirin Tablets
For adults and children over 16 years old. Good for
headaches, colds, sores throats and painful bruises.
For relief of pain or fever in young children.
Sedative Cough Linctus
For dry or painful coughs - but not coughs caused by common
Add to hot water to make steam inhalations for treating
catarrh and dry or painful coughs.
Again for steam inhalations. Also useful for children with
stuffy noses or dry coughs. Rub on the chest and nose.
One teaspoon diluted in warm water for cleaning cuts and
For treating septic spots, sores in the nose and grazes.
For dabbing (not rubbing) on insect bites, stings and
For minor cuts - 3" Wide Crepe Bandage. To keep dressings in
place. To support sprained or bruised joints.
For cleaning cuts and grazes.
For removing splinters. Remember that your local chemist can
give you advice about medicines.
Why Give Up?
- Over 100,000 people die each year in the UK from
- Every cigarette you smoke can shorten your life by an average
of five and a half minutes.
- Babies of smokers are, on average, 200 grammes smaller than
those of non smokers.
- Smokers smell!
How To Give Up
Stopping smoking is all about motivation. Without the real
desire to give up you are unable to succeed. You must want to give
up rather than feel you should give up.
Set a date a week or so in the future when you intent to
Tell all your friends, relations and work colleagues that you�re
giving up on that day and ask for their support and encouragement.
If at all possible, find someone to give up with you.
When the big day comes, plan it carefully with plenty to keep
you occupied. Avoid situations where the desire to smoke will be
strongest such as whilst drinking.
Finally, carefully put the money you would have spent on
cigarettes on one side, each day, to save up for some special treat
as a reward.
If you�ve tried everything and failed but are still keen to give
up, seek help from your doctor.
Preventing A Relapse
Whenever you feel the need for a cigarette, go back to the
procedure which helped you give up in the first place. Avoid
complacency and remember that you�re a non smoker! Think how
unpleasant smokers smell now that you�ve given up.
Do you want to smell like them?
A Little Of What You Fancy....
Alcohol is a depressant which has the affect of dulling the
brain and nervous system.
In small quantities, alcohol can actually be beneficial to
health. In large quantities, on a regular basis, it can have a very
serious negative effect on health. At one extreme it can kill.
CIRRHOSIS of the liver, for instance, is killing an increasing
number of people, as are drivers who are over the limit. At the
other end of the scale, excess consumption of alcohol can lead to
poor co-ordination, impaired vision, a weakening of the immune
system, impotence and obesity.
What Is A Safe Limit?
An accepted safe limit is 28 units a week for men and 21 units for
women, a unit being approximately a glass of wine, half a pint of
beer or a single measure of spirit. The recommended maximum
presumes that the consumption is spread throughout the week and not
consumed all at once in a 'binge'.
A man's liver can process only eight units of alcohol within a
24 hour period and can take 72 hours to recover fully. It is easy
to see how easy it is to damage this vital organ.
How To Cut Down
How about a bottle of mineral water instead of wine with your
lunch? Always drink water alongside wine with a meal and try a
spritzer (wine mixed with mineral water) instead of a straight
glass of wine.
How To Avoid A Hangover
The most effective way to avoid a hangover is not to drink too
much! Failing that, if you have overindulged, drinking large
quantities of water before going to bed is very effective in
warding off the worst effects.
A Healthy Diet
You Are What You Eat...
If your diet is lacking, your body has ways of letting you know.
For example, you may be overweight or underweight or you may have a
spotty complexion or constipation. Ultimately, a bad diet can lead
to serious problems such as heart disease. A good diet helps fight
off disease and makes you look and feel good.
Eight Steps To A Healthier Diet 1. Reduce your consumption of
refined carbohydrates such as white flour and white sugar. Your
daily consumption of sugar should not exceed two ounces - and that
includes all the sugar already present in food, particularly
2. Eat plenty of fresh fruit and vegetables. Aim to make them over
80% of your daily intake of food.
3. Cut down on your fat intake. Choose lean meats or trim off fat.
Use low fat spreads and cooking oil which is low in
4. Choose wholemeal bread in preference to white.
5. Try nuts and dried fruit as a treat instead of sweets and
6. Drink at least two pints of water every day.
7. Avoid the British habit of overcooking vegetables. It causes a
massive loss of minerals and vitamins. Steaming or microwaving is a
much better way of cooking vegetables. than boiling them.
8. Cut down on your salt intake. Never, for example, add salt to
your food before tasting to see whether it is needed.
It helps to reduce weight
It helps to reduce strokes
It makes you feel and look better
Once you have found a form of exercise you enjoy, do it:
Often enough - two or three times a week for 20 - 30 minutes
Hard enough - to make you fairly breathless
Long enough - it must become part of your life for good
Remember: if you are not used to exercise start slowly and build
Both doctors and nurses will be happy to advise you and your
family about these important factors in achieving and maintaining a
USEFUL TELEPHONE NUMBERS
Dorking Hospital Outpatients 01306 646238
East Surrey Hospital 01737 768511
Epsom General Hospital 01372 735735
Crawley Hospital 01293 600300
Social Services (Dorking Locality) 0300 2001005
Department of Social Security 0845 6043719
Police 0845 125 2222
Dental Emergency Service 01737 768511
Registrar of Births, Deaths & Marriages (Mole Valley) 0300
Relate Marriage Guidance 0845 1304010
Relate (Reigate Branch) 01 737 245212
National Drugs Helpline 0800 776600
Cruse Bereavement Care 0844 477 9400
Samaritans 0845 7909090
NHS Choices has a useful website for up to date health information
Please check with either surgery if you are unsure whether you
live within our practice area.